Honua Kai Resort & Spa

So...location was excellent, some great snorkeling a couple hundred yards down the beach. Not my thing but the pools were great for the kids, plenty of them. Duke's was convenient and food was better than average. The rooms were laid out nicely and the kitchen and w/d were handy. But...we found cockroaches in 2 of our 3 rooms, all rooms had a faint smell of smoke and our room just outright stank. One of the kids said it smelled like used cat litter. Carpets were stained. They cleaned one room for cockroaches and supposedly treated our room for the smell which made no difference. They also have the rooms rigged so the AC shuts off if the balcony doors are left open (to air out the room). Disappointing considering I paid for 3 rooms for 10 days! Recommend for the location - just don't book room 438 (or 444)!

I rented 2 of the 3 bedroom villas for a family trip. The Villas were lovely and very nicely appointed. The Villas were perfect for families, although if getting multiple Villas I would suggest the 1st floor Villas. We had 2 - 2nd floor villas and had to go out side and around the front or back to get to each one. The negative for us was the long walk to the beach and not having beach service. You can rent umbrellas but this service was inconsistent and not always reliable. You had to trek from the villas with all your own towels; chairs; boogie boards and kids toys. Also While Duke's restaurant was very good; it was the only one in the resort. All the pools were nice and much better located from Villas than the Beach. I booked through AMEX Platinum and it is not the quality of other places I have booked through them.

Great Resort Beautiful beach 4 pools. 5 Hot tubs Duke’s Restaurant on the premises A bit expensive but you get what you pay for Unfortunately the people at the front desk are impolite and outright rude. We had 4 Condos and were told they would not be near each other. Even though 2 days prior to our arrival we were told that we would all be together The staff blamed AAA who made the reservations Asked for some compensation but never received anything Not even an apology 7 months have passed since our visit Still no apology It’s a shame. I have been there two times and all together the family has spent well over $40,000 just on rooms that’s forty thousand dollars The front desk employees don’t care about the guests By the way. No cleaning of the rooms even though there is a $40 per night Resort Fee Our first vacation at Honua Kai the two of us had a wonderful experience so we recommended this place to the family. But the second time was a disaster because of the hotel staff Won’t be returning

So...location was excellent, some great snorkeling a couple hundred yards down the beach. Not my thing but the pools were great for the kids, plenty of them. Duke's was convenient and food was better than average. The rooms were laid out nicely and the kitchen and w/d were handy. But...we found cockroaches in 2 of our 3 rooms, all rooms had a faint smell of smoke and our room just outright stank. One of the kids said it smelled like used cat litter. Carpets were stained. They cleaned one room for cockroaches and supposedly treated our room for the smell which made no difference. They also have the rooms rigged so the AC shuts off if the balcony doors are left open (to air out the room). Disappointing considering I paid for 3 rooms for 10 days! Recommend for the location - just don't book room 438 (or 444)!